This policy explains how Tungaloy may handle information submitted through the website. The site is designed for B2B project conversations involving tooling, equipment, machinery, additive tooling review, and manufacturing documentation. Visitors may provide contact details, company information, country, project type, notes, drawings, or related manufacturing context. Only send information that you are authorized to share.
Information may include name, email, phone, company, location, project notes, product interest, and files or descriptions voluntarily provided through inquiry channels. Technical details may include material, tolerance, machine context, annual volume, inspection requirement, target date, or known manufacturing issue. The website may also record basic operational data needed to maintain security and respond to requests.
Tungaloy may use submitted information to route the request, contact the sender, evaluate feasibility, prepare a preliminary response, discuss confidentiality steps, and improve future project intake. The information may be shared with personnel or qualified partners who need it to evaluate the request, subject to appropriate handling expectations. Sensitive project files should be exchanged under the agreed confidentiality process.
Records may be kept as long as needed for business communication, project evaluation, legal compliance, audit support, or dispute prevention. Reasonable safeguards are used, but no website transmission can be promised to be risk free. Visitors should not submit export-controlled, restricted, or highly confidential information until the handling process is confirmed.
Visitors may ask Tungaloy to update contact information or stop routine communication. Certain records may be retained when needed for legal, security, or project-history reasons.